Privacy Policy

Effective Date: July 2025
Company Name: Turnaround Print Services Ltd
Website: www.turnaroundprint.co.uk

1. Introduction

At Turnaround Print, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us, whether through our website, by email, phone, or in person.

2. What Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, company name, and postal address
Project Details: Information you provide related to your print or design requirements
Payment Information: For invoicing and transactions (processed securely via third-party payment providers)
Website Usage Data: IP address, browser type, time spent on site, and pages visited (via cookies or analytics tools)

3. How We Use Your Information

We use your data to:

Respond to enquiries and provide quotes
Fulfil print, design, or merchandise orders
Manage customer service and support
Send invoices and process payments
Improve our services and website experience
Comply with legal and regulatory requirements

We do not sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual Obligation: To fulfil services you’ve requested
Legitimate Interest: To improve our service and communication
Consent: When you opt in to marketing or newsletters
Legal Compliance: To meet regulatory requirements

5. Data Retention

We retain your data only for as long as necessary for the purpose it was collected. This includes fulfilling services, maintaining records, and meeting legal obligations.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Object to or restrict processing in certain cases
Withdraw consent (where applicable)

To exercise any of these rights, contact us at:
📧 sales@turnaroundprint.co.uk

7. Cookies and Tracking

Our website uses cookies and analytics tools to understand how users interact with our content. You can manage cookie preferences through your browser settings.

8. Third-Party Services

We may use trusted third-party providers to support payments, email services, and analytics. These providers are GDPR-compliant and only process your data on our behalf.

9. Data Security

We implement appropriate technical and organisational measures to protect your information from loss, misuse, or unauthorised access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website.

11. Contact Us

If you have any questions or concerns about this policy or your data, please contact us at:

📧 sales@turnaroundprint.co.uk